2018 Champion City

Washington, DC : 2018 Champion City

Integrating Citizen Feedback into City Hall Decision-making

  • 681,170

  • Muriel Bowser

  • Mayor Council

    Type of Government
  • 4 years

    Length of Term

The Problem

In Washington, D.C., government leaders lack an easily accessible tool that will improve their responsiveness to the city’s nearly 700,000 residents.

The Idea

Washington D.C. will create a dedicated team within its current government structure that will support all city agencies in routinely conducting smart, sophisticated surveys that regularly integrate residential feedback into key decision-making processes.

What Mayor Muriel Bowser is saying:

Our idea combines the inclusiveness of Yelp, the immediacy of polling, and the reach and rigor of the Census to ensure that residents’ voices are regularly integrated into our decision-making processes. With this tool, we can increase civic engagement and do more to build a government that is both for the people and by the people.

Muriel Bowser, Mayor of Washington, DC