Our Prototyping Journey
How we are testing our idea
Our idea will positively impact employers, employees and the community at large by having a more stable workforce.Santi Garces, Chief Innovation Officer
South Bend will use simulations and observations to assess: whether low-income and part-time shift workers will commute directly to work; whether they will show up on time for Uber; whether they have sufficient access to smartphones and Wifi; and whether employers are willing to pay.
One thing we're discovering through testing
South Bend is balancing the rigor of randomized controlled trials with an iterative design approach. The team gave a cohort of shift workers Uber cards to transport them to and from work, and measured them against a number of metrics. One finding that surprised them was the discrepancy in the length of time spent on shift when employees had Uber cards compared to when they didn’t. The team found that once an employee knew they had a ride home, they didn’t feel the need to leave early.