Our Prototyping Journey
How we are testing our idea
Phoenix is testing how residents respond to emergency messaging tools and use cooling amenities (e.g. bus stop shelters). The city has tested scale models of bus stop shade shelters and other cooling amenities with transit users.
What we're discovering through testing
The team is engaging with neighborhoods who are at-risk during hot days. In these communities, residents often complain about the effects of hot weather, but typically don’t see anything done about it. They don’t see themselves as part of the solution. Through testing with exploratory storyboards, the team found that residents enjoy brainstorming creative solutions. The exercise built excitement and awareness around what could change.
Phoenix’s Summer Safety team helped keep pedestrians cool this morning on their way to work downtown, with cool neck scarves, fans and visors. Stay cool and safe in this heat warning, and be Heat Ready! http://Phoenix.gov/Summer #PHXSummer #HeatReady #MayorsChallenge2:05 PM - 23 Jul 2018 CityofPhoenixAZ
During a testing session, one of the residents came up with brilliant idea. The team was showing a slide which highlighted the road temperature and the resident questioned: “why would emergency services lay people on the ground when it’s so hot?!”. The team is now addressing this issue, and is working towards a heat certification for neighborhood emergency services.
Phoenix is one of the 34 cities competing to win $5 million in the Bloomberg Philanthropies 2018 Mayor's Challenge.
And the tests continue! @ArianeMiddel thinks our #HeatReady evaluation could be a useful tool for comparing cities progress in order to motivation heat mitigation actions. All part of the @CityofPhoenixAZ @BloombergCities #MayorsChallenge project in partnership with @ASU6:47 PM - 16 Jul 2018 PChakalian
What we've learned
The City's participation in the Mayors Challange led to a succcessful collaboration between City Hall and its citizens - with residents shaping the idea from the outset and feeding back on ideas. The team has become more comfortable taking low fidelity prototypes out to the community and getting their feedback. And, having seen the power of this approach in transforming their idea for the better, they see it as their job to replicate this way of working throughout their whole organization.
The city of Phoenix Public Transit Department has installed a misted bus shelter on Central Avenue near Steele Indian School Park.