Our Prototyping Journey
How we are testing our idea
Moreno Valley will conduct a series of low-fidelity tests and interviews to identify working student and non-student barriers to attaining education and achieving educational success -- culminating in a live experiment which tracks how stipends impact student performance.
What we're discovering through testing
In order to understand the barriers that students are facing, the Moreno Valley team conducted a visual prototype at a local college, inviting participants to add post-its to a board. The team was surprised by some of ‘gut wrenching stories’ the exercise uncovered. For instance, some students come to school primarily because they’re lonely, or struggle to study due to mental health or family responsibilities. The stories that surfaced have helped the team realize the complexity of the issue.
@MoValCityHall is a @BloombergDotOrg champion city incentivizing and supporting working adults to pursue education and technical training, allowing them to overcome the #EarnVsLearn dilemma! #MayorsChallenge #movalearns #iLoveMoval These photos are from today’s Mayor’s Workshop!7:34 PM - 28 Jun 2018 LaryshaGreen
Moreno Valley was eager to understand how the monetary stipend would be beneficial for students and more importantly, what would encourage them to join up to the educational program. Using a high fidelity version of the program flyer and web pages as a talking point, they found that building trust between the city and the students was the most important factor in increasing sign-ups.