Our Prototyping Journey
How we are testing our idea
Lincoln will test the elements of an “autonomous vehicle Uber-pool” by simulating the experience of calling a vehicle through an app, engaging residents along the way to identify best pickup and drop-off spots and key application features.
What we're discovering through testing
Through this process, the Lincoln team has inadvertently created an ‘innovation lab’. They have annexed an unused space in City Hall to host tests with residents. They used the space to draw a life-size outline of an AV shuttle on the floor and invited residents to ‘get in’ and give feedback. The space also hosts the data they are gathering, which has garnered interest from other City Hall staff.
#LNK residents are continuing to check in and help test out the autonomous shuttle and provide feedback on how it could be used in Lincoln. More opportunities are available July 9-13th. Have you reserved your spot? #MayorsChallenge #LNKInnovation http://shuttle.lincoln.ne.gov11:20 AM - 29 Jun 2018 CityOfLincoln
The space creates a level of excitement, people can see progress and they feel like they’re involved in something.David Young, Fiber Infrastructure and Right of Way Manager, City Public Works and Utilities Department
During testing, the team has found has people are most interested in how the shuttle works, where it goes, and how it connects with other transport like buses and bikes. Residents expect the experience to "just work...like Uber." They are now considering more emphasis on testing the physical and environmental aspects of the AV shuttle experience.
Hundreds of Lincoln residents have taken a ride on the autonomous shuttle.
What we've learned
Throughout this project, the team overcame many challenges: from issues with legislation to allow operation of a shuttle on city streets, to a broken air conditioner inside the shuttle on a hot Nebraskan day. The team now describe themselves as “resilient” because of their ability to adapt to challenge by regrouping, iterating, coming up with action plans, and lining up multiple contingency plans.
We got good at seeing problems not as derailing the entire project but [rather] as opportunities to think creatively about how we can move forward.Denise Pearce, Senior Policy Counsel