Our Prototyping Journey
How we are testing our idea
"In the wake of heartbreaking tragedies like we saw down in Parkland, there’s often discussion about the importance of wrapping that community and those kids and those families in services and support. We need to make sure that we are doing everything we can to do that here." Mayor Luke Bronin, Hartford Courant
Hartford will determine how to best connect students exposed to gunshot trauma with mental health services by testing different ways to deliver alerts (e.g. SMS, email, in-person visit) to teachers and parents of affected youth to follow-up and refer for treatment.
One thing we're discovering through testing
Hartford’s idea initially relied on schools being vital in providing children’s addresses and delivering trauma treatment. However, despite wanting to help, schools don’t have the capacity to take on the program. The team have shifted their focus to target parents and community organizers for their testing. What seemed like a setback at first, has now been validated by further testing that showed community groups are trusted in the community and better suited to provide trauma support.
How to prepare for the #Hartford @BloombergDotOrg #MayorsChallenge testing day, a guide: Step one: divide 8 foam core boards into 192 small squares. Step two: glue 384 pieces of paper to said squares (front/back, English/Spanish). Step 3: get pumped for resident feedback!7:41 PM - 5 Jun 2018 RPierceCity
I never imagined in my role I’d have a glue gun on my desk - it’s not something we imagined we’d do on our day-to-day.Ryan Pierce, Project Manager, Strategic Initiatives