Our Prototyping Journey
How we are testing our idea
"In the wake of heartbreaking tragedies like we saw down in Parkland, there’s often discussion about the importance of wrapping that community and those kids and those families in services and support. We need to make sure that we are doing everything we can to do that here." Mayor Luke Bronin, Hartford Courant
Hartford will determine how to best connect students exposed to gunshot trauma with mental health services by testing different ways to deliver alerts (e.g. SMS, email, in-person visit) to teachers and parents of affected youth to follow-up and refer for treatment.
What we're discovering through testing
Hartford’s idea initially relied on schools being vital in providing children’s addresses and delivering trauma treatment. However, despite wanting to help, schools don’t have the capacity to take on the program. The team have shifted their focus to target parents and community organizers for their testing. What seemed like a setback at first, has now been validated by further testing that showed community groups are trusted in the community and better suited to provide trauma support.
Want feedback on an app without coding? Bring rough, interactive prototypes to your users and ask what they want your system to do. You'll be amazed! Here, we asked youth groups what they want from a gun violence trauma alert system. #Hartford @BloombergDotOrg #MayorsChallenge11:17 AM - 29 Jun 2018 RPierceCity
In June, Hartford ran a community hackathon - CitiCare, bringing together diverse groups from across the city to prototype possible solutions, and activate meaningful relationships to help drive their ideas forward.
On June 22nd 7 teams set out to tackle the challenge of Gun Violence Trauma in Hartford.
The biggest resource we have is not money, it's the parents.Hartford Parent
Congrats to CHaTT (also the fan favorite!), Dandelion and hartCRM, the three winning ideas from the #HartfordCitiCare #MayorsChallenge Hackathon at @upwardhartford! So proud of all participants, mentors and judges. Together, we can create solutions to gun violence trauma!5:36 PM - 24 Jun 2018 RPierceCity
What we've learned
Throughout this process, the Hartford team received overwhelming support and buy-in from citizens, city departments, local organizations, and more. These stakeholders recognize the need for trauma-informed services, and equate the project with trauma resilience, which they are eager to get behind. The testing process has enabled the team to generate early buy-in by working closely with partners and making them co-creators of the solution.
Citizens are subliminally aware that this a problem. When the city asks them about it, there’s a sense of pride and gratitude that the city cares.Joan Barere, Director, Central Grants Administration, City of Hartford
Incredible! One unintended positive outcome from our community hackathon: What stared as a way to co-create prototypes for the #Hartford @BloombergDotOrg #MayorsChallenge ALSO connected two great orgs. Now, @CampCourant kids are learning robotics in an entrepreneurship center!7:27 PM - 31 Jul 2018 RPierceCity