For the thousands of Curitiba residents with special needs, the existing transport services to accommodate them offers significant challenges. The public transportation system in Curitiba currently features bottlenecks that prevent citizens with special needs from interacting with the city. There is little visibility on transit services directed specifically at people with special needs, and these citizens are largely unaware of ways they can access available resources.
City leaders will adopt a model of Inclusion Oriented Transit (IOT) that provides access and mobility to citizens with special needs and allows them greater autonomy and safety. To expand and integrate transit, Curitiba will develop a geo-reference managed platform to draw on real-time data in order to create efficient routes for those with special needs. City leaders will also interview and shadow people with disabilities as they move around the city to understand their experiences, and use this information to guide other transit policy interventions.
The city wants its special needs citizens to feel listened to and included. While the platform itself was born from Curitiba’s commitment to improving the day-to-day lives of vulnerable citizens, the city’s plan to use both technology and direct citizen engagement came from a desire to bring visibility to a historically excluded segment of the population.
“We intend to change the reality of people with special needs so that they may interact better and more independently with the transit system, making Curitiba a progressively more human, innovative, and inclusive city.”