2018 Champion City

Boston, MA : 2018 Champion City

Bringing Equity to Street Repairs

  • 673,184

  • Martin J. Walsh

  • Directly Elected Mayor

    Type of Government
  • 4 years

    Length of Term
  • Infrastructure

    Issue Area

The Problem

Because residents in some of Boston’s neighborhoods use 311 up to twice as often as others do, repairing sidewalks based on 311 complaints would lead to inequities in city services and contribute to uneven outcomes in health, safety, and neighborhood vitality.

The Idea

The City of Boston will infuse equity into the City’s approach to allocating resources for sidewalk and street maintenance by augmenting 311 dispatch requests with data on community need, pavement condition, and usage.

What Martin J. Walsh, Mayor of Boston, MA is saying:

Equitable investment in our sidewalks leads to more equitable outcomes in health, safety, and neighborhood vitality.


Our Prototyping Journey